In this conversation, Michelle Mootz recounts the origins of her pioneering work with seniors and chronically ill clients—programs that began within CrossFit and have evolved into MetFix’s mission of professionalizing coaching in special populations. Mootz describes creating a closed, data-driven affiliate focused on individuals aged 65+ and those managing chronic disease, where measurable health improvements were matched by profound emotional transformations. Stories like a gastric bypass patient overcoming gym-related trauma illustrated the power of trust, community, and incremental progress. The now-famous “whiteboard,” where participants recorded life-changing victories—carrying groceries, climbing stairs, or playing with grandchildren—became a symbol of purpose-driven coaching and human connection.

Mootz and Thomson expand the discussion to the future of coaching as a form of healthcare collaboration. They highlight the need to elevate coach education so practitioners can confidently engage with medical professionals and support individuals navigating GLP-1 therapies, chronic disease, or recovery from metabolic dysfunction. Mootz emphasizes humility, open communication, and non-judgmental nutrition guidance as the foundation for trust—echoing her belief that coaching is a “heart-centered mission.” MetFix’s new initiatives, including an online scaling course and hands-on seminars, aim to equip coaches to create safe, inclusive environments where every individual, regardless of age or condition, can move, live, and thrive with dignity.

This BSI Medical Society Webinar was streamed on September 22, 2025.

A 10-minute summary of the webinar is available here free, for anyone, while the full video is available for Medical Society Members and MetFix affiliates in their dashboard.